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EMERGENCY DISPATCH

Route emergency calls
in seconds.

"Gas leak." "Burst pipe." "No heat." When a caller says the magic words, the AI identifies the emergency and routes the call instantly — to you, your on-call tech, or your dispatch team.

Recognizes emergency keywords
Routes to on-call tech
Custom escalation rules

Emergency keywords the AI recognizes

Trained on trade-specific emergency language

HVAC Emergencies

  • • No heat (winter)
  • • No AC (summer)
  • • Gas smell
  • • Carbon monoxide alarm
  • • Furnace not working

Plumbing Emergencies

  • • Burst pipe
  • • Flooding
  • • Sewer backup
  • • No water
  • • Gas leak

Electrical Emergencies

  • • Sparking outlet
  • • Burning smell
  • • Power outage
  • • Panel hot to touch
  • • Exposed wires

General Urgency

  • • Safety hazard
  • • Emergency
  • • Urgent
  • • ASAP
  • • Immediately

How emergency dispatch works

1

AI answers the call

Customer calls. AI picks up instantly and starts listening for emergency keywords.

2

Emergency detected

Caller says "burst pipe" or "no heat." AI immediately flags as urgent.

3

Routed to on-call

Call transfers to your on-call technician, owner, or dispatch — based on your rules.

Emergency calls are worth 2-3x

Emergency and after-hours jobs command premium rates. A burst pipe at midnight is worth 2-3x a scheduled repair. Missing these calls costs you the most valuable work.

$46,000/year

Lost revenue from missing 2 emergency calls per week

Ready for smart emergency dispatch?

See how the AI handles urgent calls.

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